The roles and responsibilities of a CCTV operator

Sometimes it may be a boring, static job that is multi-faceted in nature, though at certain times the pressure will get to the best of you. Due to the influx of terror threats and crime globally, CCTV and its usage have become rampant. This has led to the demand for CCTV Technicians and engineering every sector and industry in the country and also for CCTV operator course.

From corporate premises to commercial establishments, like retail companies and outlets, sensitive locations like airports or hospitals, the emergence of public security systems has become the norm and a job as a CCTV operator will provide an opportunity for advancement and growth.

The role and responsibilities

The role of CCTV is to keep the community safe and secure. It serves as a useful time to prevent crime by recording evidence in a court of law. But what are the roles and responsibilities of a person who is behind the scenes? The main responsibilities of a CCTV operator is to protect public or private property and ensure data security. As part of the job, there are various responsibilities, ranging from monitoring and operating screens. Incidents are reported and people get in touch with emergency services or police if there is any requirement.

For the role to be accomplished properly, a CCTV operator requires a high level of concentration. They should be able to split their attention to monitor multiple occurrences that take place in a single setting. A proper understanding of body language is necessary to monitor crowd behaviour, intercept trouble before it occurs, and deal with specific people. When you are interacting with the police, strong communication skills are necessary, be it dealing with enforcement agencies. CCTV operator course is provided so that you can work for long periods of time without any supervision, which is a necessity for this role.

In addition, a CCTV operator has to think on their feet, rely on their guts while interacting quickly and be calm during emergencies. In every duty that is undertaken, the CCTV operators should be diligent, maintain accuracy or integrity, and ensure confidentiality of all information in line with legislation and standards.

A CCTV operator does not merely sit and monitor. They are known to operate and report incidents to the higher security experts. The concentration levels of CCTV operators need to be at the higher end so as to monitor multiple activities at a single glance since they note down the unusual activities that they come across.

So as to be present for all technical skills, CCTV operators need to figure out specific patterns or trends to detect vulnerabilities. Companies look for CCTV operators who attended CCTV operator course from a reputed and well equipped  CCTV operator training institute. Even if they are talking with someone on the phone, they should be able to multitask. They are not able to monitor a single CCTV, but more than once. The CCTV operators need to be aware of how to work independently and, without supervision, they need to stay alert.

The operators need to be aware of how to operate the equipment and they need to have an idea of its working mechanism. Since they are aware of how to operate the equipment, they are also aware of storage, deleting and recovering of erased footage. The reports should be aware of how to learn and report accidents. This may save some time for the police as the operators would have gone on to report details about the crime committed.

The skills that a CCTV operator should possess

Footage is something that a CCTV operator may require at any point of time. Properly storing the footage is one of the main responsibilities of a CCTV operator. The policy of storage may vary from one company to another, but at a generic level, CCTV operators have to correctly tag all the CCTV footage so that you may be able to recall it at a later stage.

Watching surveillance is one of the major differences between a CCTV operator and a CCTV technician. The latter may be asked to report for a few hours, conduct the necessary repairs, and leave CCTV operators to watch the footage that is being recorded. The experts are known to make observations as their job is not restricted to watching a handful of screens every day. Their job responsibilities warrant them to be observant and watchful if they go on to detect any form of suspicious activity during the day or night.

If the CCTV operators witness someone illegal on one of the monitors, it is necessary for them to take rectification measures. Since extensive knowledge is vital for video surveillance systems, most companies require CCTV operators to have video certification of some form. Apart from that, the CCTVoperators are taught how to pay attention to details. Their job demands them to identify small or insignificant trends that others may end up overlooking. They need to ensure that the area is kept as safe as possible.

For the most part, CCTV operators do not require any form of interaction with other workers on the job. For this reason, they need to stay alert and respond to situations instantly without any form of supervision.

The modus operandi of CCTV is a specialised skill, and trained professionals are in high demand by the hour. It is better to seek admission to the best CCTV training institute in Tirur. The institute attracts students not only from Kerala but all over the country. They have hostel facilities for the benefit of outstation students. The best part about the institute is that it provides 100% placement assistance after completion of the course. With the certification so obtained, it becomes easy to land suitable employment opportunities abroad.

For students who are wondering what next after + 2 it is better that they enrol for a CCTV operator course at IASE. It is rated to be among the best training institutes of the country with a proven track record.